COURSE CONTENT
The lessons are as follows:
- Dealing with Customers & Clients
Telephone skills, attention spans, time, & dealing with problem situation etc. - Leadership Skills
To develop capabilities to teach and motivate clients to develop a commitment to
health and fitness. - Leadership Practices
A popular concept is that a leader is an “enabler” and this course helps to develop desirable qualities of a recreation leader. - Delivering the Recreation Product
To expand and broaden your perception and as a result your prospects for employment. - Interpersonal Relationships
Learn how to establish good communication and rapport, and a certain level of relationship. - Working with Groups
- Referral & Advocacy
WHAT YOU WILL DO IN THIS COURSE
- Interview 2 different types of leaders, selected from any two of the following types:
- Youth Leader
- Play Leader
- Fitness Leader
- President of a Social Club
- Sporting Team Captain or Coach
- President of some other type of club or organisation (eg. Garden Club, Elderly Citizens Club).
- Any other type of Recreation Leader
- Ask them the following questions, and keep a note of their answers:
- Do they consider themselves a leader?
- What skills do they consider necessary for leading people?
- Do they think that they are skilled in leadership? Why?
- Do they believe that leadership is an inherent quality or something that they have learned?
- Observe two leaders, eg. fitness leaders, social leaders, scouts leaders etc.
- Observe their performance and attempt to identify ways in which they apply the specific leadership skills which you have read about. Make a note of any techniques you note being used, which you feel could be useful to you in the future.