ASIC Accreditation - Premier Institution

Leisure Management II BRE104

£395.00

Develops management strategies for human resources in a recreation or fitness service, or facility. People are a key resource for any business. This course develops an understanding of important human resource issues such as work schedules, developing a team approach, team performance, staff recruitment, evaluating staff performance, and communication between staff. Builds on Leisure Management I, but can stand alone.

SKU: BRE104 Category: Tags: , , , , ,

AIM

To develop management strategies for human resources in a recreation or fitness service, or facility.

CONTENTS

Lessons are structured as follows:

  1. Work Schedules
  2. Work Teams
  3. Workplace Efficiency
  4. Recruitment
  5. Staff Performance
  6. Workplace Communications
  7. Staff Grievances
  8. Developing a Staff Manual

LEARNING OUTCOMES

  • To manage work schedules.
  • Manage a work team
  • Develop work team performance, to improve productivity and efficiency
  • Manage the recruitment of new staff.
  • Manage performance of individual members of staff.
  • Maintain good communication with staff.
  • Deal with staff grievances.
  • Produce a staff manual for a workplace.

EXAMPLES OF WHAT YOU MAY DO IN THIS COURSE

  • Prepare a work schedule, in accordance with a given job specification.
  • List items of information which legally must be maintained in staff records.
  • Explain different methods of maintaining work records.
  • Calculate pay for a specified case study, including deductions for taxation and superannuation.
  • Write a procedure for the maintenance of essential work records, in a specified recreation workplace, and in accordance with Quality Assurance Standard 9002.
  • Explain different delegation techniques appropriate to a specified recreation workplace.
  • Develop procedures to ensure different work tasks in a recreation workplace are performed in accordance with employer policy.
  • Plan work programs, for different situations, including
    • delivery of a specified activity program
    • maintenance of a specified recreation facility.
  • Develop a procedure to monitor work performance which satisfies the Quality Assurance Standard 9002.
  • Develop criteria for evaluating team performance in different situations.
  • Evaluate performance of a team, using criteria developed in 3.1.
  • Analyse evaluation made of the performance of a work team.
  • Develop recommendations for improvement of work team performance evaluation.
  • Develop a summary for a work team training program, in response to specified recommendations which have been developed.
  • Analyse staff needs in different recreation workplaces you visit, to determine areas where adjustments may be desirable for allocated manpower hours.
  • Explain the purpose of job specifications, including control of work tasks.
  • Develop strategies to locate potential employees, for different specified situations in the recreation industry, detailing those strategies.
  • Write copy for specified job advertisements, including
    • a classified of thirty five words
    • a small display advertisement.
  • List criteria for staff selection, in a specified situation.
  • Plan a standard job interview, in accordance with a given job specification, to run for twenty minutes.
  • Explain initiation procedures for a new member of staff, in accordance with a given job specification and specified situation.
  • Define quot;probation period quot; in a specific workplace.
  • Compare the legal implications of recruiting new staff in accordance with different specified procedures.
  • Explain differences in staff recruitment processes in different large organisations.
  • Explain different methods of assessing work productivity.
  • Design an Employee Performance Appraisal Form for a specified situation in the recreation industry.
  • List difficulties in using employee appraisal forms.
  • Evaluate the performance of different employees, in different recreation workplaces, using staff appraisal forms.
  • Develop a list of procedures to review changes, in the skills of an employee.
  • Explain career advancement opportunities for staff in different recreation workplaces you investigate.
  • Explain career paths for different different specified recreation industry jobs using illustrations.
  • Explain the purpose of staff meetings in a specified recreation organisation.
  • Explain the effectiveness of communication systems between staff and management in different, specific, recreation organisations.
  • Write an organisational procedure, to provide management with feedback from employees on any work related issues.
  • Explain different techniques of conflict resolution, appropriate to a specified problem in the workplace.
  • List guidelines for maintaining morale in a workplace.
  • Explain different types of grievance, in a specific workplace.
  • Explain the role of an employee or union representative in dealing with a grievance.
  • Explain the role of a supervisor in dealing with a grievance in a specific case study.
  • List guidelines to follow when dealing with a grievance.
  • Develop a formal procedure for dealing with grievances in a specified workplace situation.

Related products