Main Description:
Change Management course to help you understand the essential elements of change.
For most people, change is scary. They get comfortable in their routines and familiar habits. Stepping back into safety is the easiest option, even if it does not allow them to reach for their dreams. Stepping forward into growth can be frightening on a personal or a professional level – there will be new tasks, new expectations, and plenty of opportunities to make a mess of things. Change, especially within an organisation, does not come with guarantees – that the change will work as intended or that the individual will still have their job, so there are a lot of considerations that you will need to think about when you are making and managing changes.
This course will help you understand how people may respond to changes that you try to implement and the kinds of things that you can do to ensure that change is more readily accepted.
Course Structure:
LESSON 1 SCOPE AND NATURE OF CHANGE
- Introduction
- Types of change in a business
- Specific types of change in business
- Tools for identifying change is needed
- Case study: magazine failure
- Review what you have been learning
LESSON 2 ORGANISATIONAL CHANGE MANAGEMENT (OCM)
- Introduction
- The pillars of organisational change management
- The development of an OCM strategy
- Types of organisational change management strategies
- Ethical change management in organisations
- Case example: changing how the sales team works
- Case example: getting the ocm approach completely wrong
- Review what you have been learning
LESSON 3 FORCES OF CHANGE
- Introduction
- 7 Common change process models
- Case study: company restructuring
- Case study: developing environmental awareness
- Case study: introducing new software
- Case study: introducing new literacy teaching in a primary school
- Review what you have been learning
LESSON 4 RESPONSES TO CHANGE
- Introduction
- How does organisational change impact people?
- Resistance to change and employee doubts
- How to counter resistance to change
- Reverting back
- Case example: Daniel Dissents
- Responding to staff transparently
- Review what you have been learning
LESSON 5 CHOOSING A BEHAVIOURAL CHANGE APPROACH
- Introduction
- 3 Steps in choosing a relevant approach
- Stages of behavioural change model
- Planning for change: different approaches
- Review what you have been learning
LESSON 6 BEHAVIOURAL CHANGE TECHNIQUES
- Introduction
- Case example: martin (finally) loses weight
- The staircase model: an example of persuasion
- Professional development as a behaviour change technique
- Case example: obtaining marketing qualifications
- Review what you have been learning
- Final assessment
How Does a Warnborough Online Course Work?
You can start this short course at any time you like. Once you have enrolled, you can download the study guide to your PC, tablet or other device.
There are self-assessment tests at the end of each unit so you can check if you understood the lesson. You can attempt these as many times as you like, and the results will be displayed once you have completed. You must be connected to the Internet for these tests to work.
At the end of the course, you can attempt the final assessment. If you achieve at least 60%, you will be able to download a certificate of completion with your name on it. If you do not achieve a 60% pass rate, you can contact us to re-sit your exam.
If you have any questions, please contact us.
