Working remotely and managing team members working remotely can be challenging and also offer a whole different layer of potential issues and problems. Understanding the considerations for managing a remote workforce, knowing how to support and manage your employees remotely can help not only improve the productivity or your business, but can ensure job satisfaction and employees are happy and content in their jobs.
This online course in managing remote work covers everything you will need to know about about how remote work can be beneficial to a business.
Lesson 1: Nature of Remote Work
- Definition of Remote Work
- Location, Location, Location
- The On-Going Shift Toward Remote Work
- “Traditional” Forms of Remote Work
- Industry and Employment
- Nature of a Remote Workplace
- Community Hubs
- Scope of Remote Workplaces for Different Goods and Service Business Structures
- Prevalence of Remote Work
- Timeframe? Is it a short-term decision or long-term?
Lesson 2: Challenges and Benefits of Doing Work Remotely
- Productivity and Time Management
- Achieving Flow State
- Trust
- Talent Acquisition
- Confidentiality and Data Protection
- Impact of Remote Work on Businesses
- Benefits
- Challenges
- Impact of Remote Work on Employees/Remote Workers
- Benefits
- Challenges
- Impact of Remote Work on the Environment
- Benefits
- Challenges
Lesson 3: Comparative Practices/Working in Different Industries
- Sectors Adapting to Remote Work
- Health Sector
- Education Sector
- Challenges for Remote Learning
- Adults in Education
- Retail Sector
- Food Services
- Office services – financial/ administration
Lesson 4: Communicating Remotely – Technologies Used
- Face-to-face Communication vs. Remote Communication
- Creating a Positive Share Culture in the Workplace
- Feedback
- One-on-One Meetings
- Engagement
- Knowledge Sharing
- How to Effectively use Different Types of Remote Communication
- Face-to-face Communication Online (Real-time)
- Letters and Emails
- Telephone Calls
- Instant Messaging
- SMS
- Online Chat
- Remote Working with Clients
Lesson 5: Managing and Supporting Staff Remotely
- Managing Staff remotely
- Leadership and Remote Worker
- Building & Sustaining a Work Culture Remotely
- Reviewing Staff & Performance Appraisals
- Recruitment & Training
- Hiring Staff
- Training New Staff
- Professional Development for Existing Staff
- Supporting staff
- Stress
- Burnout
- Staff Wellbeing
- Unmotivated Staff
- Occupational Health and Safety Considerations
- The Positives
Lesson 6: Logistics – Supplying Goods and Services Remotely
- Remote Sales and Large or Small Businesses
- Managing Delivery of Goods Remotely
- Services
Lesson 7: Online Events
- Webinars
- Product Launches
- Book Launch
- Virtual Conferences
- Live Chats
- Live Streams
- Team Building
- Planning an Online Event
Lesson 8: Research Project – Developing a Plan for Remote Working
- Scheduling Work
- Time Management
- Tracking Time
- Planning to Ensure Resources
- Meetings
- Planning for Risks/Contingency Planning
